Privacy Policy
At Global Eye Intelligence (“we”, “us”, “our”), protecting your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, reports, subscription services, and any other products or services (collectively referred to as the “Services”). By using our Services, you consent to the data practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, and other contact details you provide when you register for our Services.
- Account Information: User credentials, preferences, and settings related to your account.
- Payment Information: Credit card details, billing address, and other payment-related information processed through our secure payment processors.
- Usage Data: Information about how you interact with our Services, including access times, pages viewed, links clicked, and other actions taken within our Services.
- Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies to track activity and personalize your experience.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing, maintaining, and improving our Services
- Processing and completing transactions
- Sending administrative information, such as updates, security alerts, and support messages
- Personalizing your experience with our Services
- Sending marketing communications about our products and services
- Conducting research and analysis to improve our Services
- Detecting, investigating, and preventing fraudulent or unauthorized activities
- Complying with legal obligations
3. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Business Partners: With your consent, we may share your information with business partners who offer joint promotions or products that may be of interest to you.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- Protection of Rights: To protect the rights, privacy, safety, or property of Global Eye Intelligence, our users, or others.
We do not sell, rent, or lease your personal information to third parties without your explicit consent.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. In particular, emails sent to or from our Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction of processing of your personal information
- Data portability
- Objection to processing of your personal information
- Withdrawal of consent
To exercise these rights, please contact us using the information provided in the “Contact Us” section.
6. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the information to India and process it there.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We use the following types of cookies:
- Essential Cookies: Necessary for the functioning of our Services.
- Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Services.
- Functionality Cookies: Used to recognize you when you return to our Services.
- Targeting Cookies: Record your visit to our Services, the pages you have visited, and the links you have followed.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
9. Third-Party Links
Our Services may contain links to third-party websites or services that are not owned or controlled by Global Eye Intelligence. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to be aware when you leave our Services and to read the privacy policies of each website you visit.
10. Refund Policy
At Global Eye Intelligence, we strive to provide high-quality services that meet your expectations. If you are not satisfied with any of our paid services, you may request a refund within 5-7 days of your payment date. To request a refund, please contact our customer support team with your order details and reason for the refund request. All approved refunds will be processed using the original payment method. Please note that certain promotional offers or special services may have different refund terms, which will be clearly communicated at the time of purchase.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Last Updated: April 21, 2025