Terms of Service
Welcome to Global Eye Intelligence. These Terms of Service (“Terms”) govern your access to and use of our services, including our website, reports, intelligence products, data, content, and any other related services provided by Global Eye Intelligence (collectively, the “Services”).
Please read them carefully.
1. Acceptance of Terms
By accessing or using any part of our Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you may not access or use our Services. Your continued use of the Services constitutes your acceptance of any updates to the Terms.
2. Eligibility
You must be at least 18 years of age to use our Services. By accessing or using the Services, you represent and warrant that you are eligible to form a legally binding contract under applicable law and are not barred from using the Services under any laws.
3. Services Provided
Global Eye Intelligence offers various subscription plans for access to reports, intelligence data, and related content. The Services include, but are not limited to:
- Tactical Intelligence
- Strategic Intelligence
- Risk Intelligence
- Defense Intelligence
- Imagery and Situational Reports
- Custom Reports
We may modify, enhance, or discontinue any features of our Services at our discretion and without notice.
4. User Account and Security
To access some parts of our Services, you may be required to create an account. You agree to:
- Provide accurate and complete information during registration.
- Maintain the confidentiality of your account credentials.
- Notify us immediately of any unauthorized use of your account.
- Be responsible for all activities that occur under your account.
5. Payment and Subscriptions
- Subscription Plans: Different pricing tiers are available based on user segments. Please refer to our pricing page for details.
- Payments: You agree to pay the fees specified for your chosen subscription plan. All fees are non-refundable unless otherwise stated.
- Billing: You will be billed on a recurring basis according to your subscription plan (monthly or annually).
- Renewals: Subscriptions renew automatically unless canceled prior to the renewal date.
We reserve the right to modify pricing and subscription plans at any time. Any changes will take effect in the next billing cycle.
6. Cancellations and Refunds
Refunds are applicable only under the following conditions:
- Duplicate Payment: If a customer has been accidentally charged more than once for the same product or service.
- Payment Failure with Deduction: In cases where the amount is debited but the service/product is not delivered due to a technical error.
- Cancellation by Global Eye Intelligence: If an event, fellowship, simulation, or any digital product purchased is cancelled by us due to unforeseen circumstances.
- Incorrect Product Delivery (Physical Merchandise): If the customer receives the wrong product (e.g., wrong item, incorrect quantity, or damaged goods), and informs us within 48 hours of delivery.
Refunds Not Applicable
- Change of mind or withdrawal after successful enrollment in fellowships, simulations, or training programs.
- Downloaded digital products (e.g., intelligence reports, PDFs, recordings).
- Failure to read the product description or refund terms before purchasing.
7. Intellectual Property
All content, reports, data, and materials provided by Global Eye Intelligence are protected by copyright, trademark, and other intellectual property laws.
- You may not reproduce, modify, distribute, or exploit any of the content provided without our express permission.
- The Services are for personal use only unless otherwise agreed in a custom corporate or organizational subscription.
8. Restrictions on Use
You agree not to:
- Use the Services for any unlawful purposes or violate any laws in your jurisdiction.
- Reverse engineer, decompile, or attempt to extract the source code of any part of the Services.
- Share, sell, or sublicense any of the reports, content, or data obtained through the Services with third parties, unless explicitly allowed under a corporate or custom plan.
9. Disclaimers
- No Warranties: The Services are provided on an “as is” and “as available” basis. Global Eye Intelligence makes no warranties, expressed or implied, regarding the accuracy, reliability, or completeness of the content provided.
- Limitation of Liability: Under no circumstances shall Global Eye Intelligence or its affiliates be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services.
- Indemnification: You agree to indemnify and hold Global Eye Intelligence harmless from any claims, damages, or legal proceedings arising from your use of the Services.
10. Changes to the Terms
We may revise these Terms at any time by posting updates on our website. Changes will take effect upon posting. Continued use of the Services after any such changes will signify your acceptance of the modified Terms.
11. Privacy
Your use of our Services is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. By using our Services, you agree to the collection and use of information in accordance with our Privacy Policy.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, India.
13. Termination
We reserve the right to suspend or terminate your account and access to the Services at our discretion, without notice, for conduct that violates these Terms or is otherwise harmful to Global Eye Intelligence or other users.